service
service IS OUR top priority
When you’re doing business with a vending company, great snacks and refreshing drinks should be a given. The difference is in what happens before and after those coins get dropped, so let’s start with service.
Our route drivers do more than just drive and deliver. Their familiarity with the machines enables them to handle day-to-day issues and spot problem areas before they become a problem. They’ll also do a monthly formal inspection of each machine and a weekly cleanup to keep the machines and the vending area looking nice. We promise to meet all local sanitation regulations—and your company regulations as well.
Our service department is open around the clock, so if there’s a problem we’ll respond within 90 minutes—day or night. Our service technicians have a thorough understanding of each machine, so they can get right to the root of the problem and get you up and running again quickly.
Service isn’t just something we do—it’s the essence of our relationship with you. It might seem like a paradox to say that we’re unobtrusive but accessible, but it’s true. We’re unobtrusive in the sense that we keep your machines full and your employees happy even though you might never notice that we’ve come and gone. We’re accessible in the sense that you can reach us with problems, comments, complaints, and suggestions, any time at all.